Remote control shake-up 2015 – new interface options to make life easier…

Remote control of our units has been built-in and considered since we first developed the DP100, with its options of MIDI, RS232 and RS485 interfaces.
As we always want you to be able to use you equipment no matter what interfaces they support for remote control or connecting peripherals, we try to find solutions that will enable this as simply as possible.

We have overhauled two of our solutions to simplify not only the parts required, but of course to also make things work better!

Firstly, long distance comms for RS485 connections to a PC or laptop.
We have tested many USB to Serial adapters over the years and our recommendation for a simple USB to RS232 adapter still stands – the Aten UC232A.

Aten US-232a
Aten US-232a

This uses an industry standard chip (made by FTDI if you are feeling particularly techhie!) to handle the protocol conversion and this chip (and so its associated drivers) are also used in the DC1048, and the MC2 Ti1048 to provide a direct USB connection.

Our original solution to extending this to RS485 (as RS232 is limited to about 25 feet, although it will run reliably further at lower baud rates) so extending this range to 1000m and allowing a network of units to connect was to add an RS232 to RS485 adapter onto this. The KK Systems K2-ADE adapter worked well for this and so we had a kit consisting of the Aten adapter, the KK Systems adapter, and an D-type to XLR cable converter so you had a USB – RS485 on XLR solution ready to plug straight in.

This KK Systems K2-ADE adapter is added to the Aten adapter to make it a USB-RS485 converter.
This KK Systems K2-ADE adapter is added to the Aten adapter to make it a USB-RS485 converter.

Recently, some users have been experiencing difficulties with this solution, especially under Windows 8 – issues with AudioCore not picking up all connected units, or not getting all data back from them successfully. This has turned out to be a Windows serial comms timing issue and beyond our control.
So we looked for a hardware answer to sort this out.

We came up with a new converter that offers a direct USB-RS485 solution in a much more elegant (and cost effective!) manner, and still uses the same reliable chipset as we have been used to.

This adapter will replace the combination above for a more streamlined  elegant solution direct to RS485.
This adapter will replace the combination above for a more streamlined elegant solution direct to RS485 for AudioCore.

Note that this solution is for AudioCore only – we still have a different adapter to work with iCore for control of MC2 Ti Series amplifiers, processors and Dante breakout boxes. iCore does also support 4 Series (and DP548) as well as DC1048s and Ti1048s and so offers an alternative remote platform if you use these together.

This USB-485 adapter is only for use with iCore systems.
This USB-485 adapter is only for use with iCcore systems.

The iCore solution is this KK Systems adapter which again does direct USB-RS485, but due to the fact that the Ti Series products were forced to run at 57600 fixed baud rate (due to having to support Cobranet breakout boxes and their maximum data tunnelling speed), we have to do it slightly differently yet again!

All of this might feel a little confusing but it’s all summarised in the Remote Interface Guide (get it here) along with order codes and what’s supplied with each adapter, and a handy decision tree to help you choose the correct one for you application.

Going Wireless – new Walkabout Kit.

We’ve also been working hard on getting a new “Walkabout Kit” solution together, allowing both wired and wireless Ethernet connection to all units. Some of you have been experiencing problems with the latest DiGi Wisp WiFi to Serial converter – primarily seeing it on your list of available networks. A change in the firmware supplied with the units has unfortunately made them less than ideal to work with due to the fact that once we set them up here, if there are problems “in the field”, resetting them now renders them invisible on WiFi SSID searches, and they need to be manually reconfigured with a serial cable. We realsie this is just not practical in most circumstances. We will no longer supply them.

Instead we have changed to a Moxa NPort wired Ethernet to serial converter. This has several advantages. Firstly, and probably most importantly, upon a hard reset, the device can always be discovered and reconfigured as it has a wired Ethernet connection! Secondly, this solution can “go wireless” simply by plugging into a standard router, making it part of existing networks, instead of being an “ad-hoc” peer-to-peer connection. Lastly, it’s just much better! Set-up in greatly simplified and it’s more robust and reliable. Everything you would want!

Moxa NPort 5150 - a simpler, more reliable solution to Ethernet and Wifi remote connections.
Moxa NPort 5150 – a simpler, more reliable solution to Ethernet and Wifi remote connections.

The Walkabout Kit will no longer include an external USB-WiFi adapter as every device now comes with it built in and the quality has improved to the point that we don’t think it’s necessary to add this extra level of complexity. If you’re interested in finding out more about the Moxa Nport and how we configure it, there’s a guide on-line here which explains all.

iCore Version 2.31 – because of Windows 8!

Just a quick note to address an issue that has already come to light about Windows 8 (and Windows 7 as it turns out)…
Some of you may have experienced an error after installation of the latest release due to the file structure changing from Windows XP through Vista and into W7 causing a message to appear when you run this latest release of  iCore:

“Error: cold not create new Image library file, GetLast error = 5”

This is due to a folder no longer existing within the Windows file structure.  We have fixed this by moving this to the local program folder so you can now get the new version, 2.31, here.

Sorry about the inconvenience of having to download and reinstall – we hope the new features make up for it!

iCore Version 2.30 now available: what’s new, what’s been improved…

 

The latest version of iCore is now on-line with lots of tweaks and performance enhancements to make it quicker and easier to use.

Let’s start with the essential and inevitable bug fixes:

Firstly the off-line editing and then send settings bug has been fixed.  Now, any off-line editing you do will be correctly applied to connected unit when you go back on-line.  Remember how powerful this feature is, especially when configuring a system which includes DSP (be that 4 Series or DC/Ti1048s).  You can commission the system at home and then connect to the devices on site, and download all the settings, including memories, preset scheduling (1048s only) and current system settings in a single dump, AND have a copy of this as an iCore .icd file as backup.

Secondly, if you have ever copied and pasted presets from a DP448 to a Ti or DC1048, with output level trim enabled in the preset, you may have discovered that the trim range was incorrect – the trim of output levels should be restricted to6dB around the preset value, but this range was being pasted in at 12dB around the preset value.  Remember that if the gain trim is enabled when a preset is designed, this 6dB window is not adjustable (so you can’t select a 3dB window for example) .

So that’s the fixes done – now on to the nice stuff – the additions:

Reset to default option for 4  Series and Ti/DC1048 devices:

Remember - this leaves all outputs set to FULL RANGE - that's why the mutes are ON by default!
Remember – this leaves all outputs set to FULL RANGE – that’s why the mutes are ON by default!

You can now right click on a device in the device view and choose to “Reset to defaults”.  This works with all 4 Series, and Ti and DC1048s.  A word of warning – use with caution!  Whilst this only affects the current settings (so this deosn’t delete preset/memories or anything else), it does open all crossover filters and flatten all EQ, setting gains to 0dB and on 1048s routes all inputs to all outputs (so each mix of the matrix is set to 0dB too).  On 4 Series, all outputs are routed to input A only.  Mutes are enabled on ins and outs to try and stop you making any expensive mistakes!

Move to zone option for easier large system management:

This replaces the dragging and dropping functionality and works much better when there are devices off the bottom of the view list...
This augments the dragging and dropping functionality and works much better when there are devices off the bottom of the view list…

A right click on any device allows you to move it to another zone (assuming you have defined multiple zones).  In a system with more than about 30 devices, the list of units can scroll off the end of the screen, and when there are zones included in this, it can become quite difficult to drag and drop units into the correct zones.

Skip button when scanning system added:

Got no DSP?  Then skip past the search!
Got no DSP? Then skip past the search!

Pretty self explanatory (with the explanatory comment!).  If you are using only Ti amps and network components, you can now skip the DSP ID searches (the ones where you specify the ID number via the individual units’ front panels) and jump straight to the fixed ID search (that uses the serial number chips built into every amp/breakout box).

 Status display on bottom toolbar:

Anything that you need to know will show up as a blue bar here.
Anything that you need to know will show up as a blue bar here.

 

In combination with the addition of the zone collapse/expand arrows, there is new status bar notification of any problems with the system, such as a device going offline or an amplifier reaching a temperature threshold.  Remember, if you want a device to stay as part of your system, but don’t want the warnings about it, you can right click on it in the device view and set it to be ignored.

Zone collapse/expand controls now also warning triangles:

 

Arrow will flash yellow to highlight if there is a problem in the zone, even when zone is collapsed.
Arrow will flash yellow to highlight if there is a problem in the zone, even when zone is collapsed.

This is pretty self explanatory – any device in a zone that requires attention will change its status indicator from green to yellow or red and the zone’s arrow will start to flash – the status bar notification will also change to blue and describe the problem as explained in the previous section.

Other improvements…
There are a variety of other little tweaks here and there, such as a bigger and clearer System Mute button (remember that enabling System Mute on a DC1048 or Ti1048 won’t show up on the front as there are no mute buttons or indicators, so if there’s no signal through them, perform a System Mute/Unmute operation!).

The zone collapse and expand animations have been sped up to help performance on older machines, and the comms system has been overhauled to reduce traffic in large systems – all devices only receive a “heartbeat” unless they are “in focus” now so large systems can be monitored at a faster rate.

One final thing – the integrated firmware updater for Ti amplifiers and breakout boxes has been replaced by a firmware checking tool in Tools > Show Device Firmware Status.  Firmware updates will now be handled by the standard xta flashloader program and bundled in the zip file along with the firmware files, available on the website.

So what are you waiting for?  Download the new version here!

 

Windows 8 – A Touchy Subject for AudioCore and iCore?

Just a quick post, after we finished a day of training here at XTA.  Having bought a very nice HP touchscreen monitor last year to use at Plasa, it suddenly seemed appropriate to give it a proper job.  We have distributors coming, Microsoft release Windows 8, and I have a training/exhibition computer running Win7 just begging to be upgraded.

So for the princely sum of £25, I upgrade the machine to Windows 8.  This is not the quickest process ever, but that’s fine – the upgrade assistant confirms the vast majority of things on the PC will survive the process (to be honest, being an exhibition PC, there’s not a lot on it, and also being Win7, I should hope there would be minimal trashing…).

So after several reboots, we’re up and running…well almost.

For no apparent reason, Windows 8 does not allow me to set the monitor resolution to the native settings for the display (this worked in Win7) so I am stuck with either a stretched but small option, or a correctly proportioned but massive anti-aliased choice.  I opt for the massive option, based on the fact that I intend to poke at the monitor with my fingers and the bigger the better.

The next issue is the fact that actually finding where programs now live and accessing them is actually hampered by the lovely swipey start screen.  This is made more frustrating by the oddity that when you start something that is very much a built-in “app” like Internet Explorer, a very normal Windows desktop appears briefly, before the program opens.  So just how do I access this standard desktop?

As it turns out, you flip between the Start screen and a desktop (albeit one MINUS a start button – quite irritating) with the Windows key on the keyboard.  Fine if you still HAVE a keyboard attached.  I have yet to work out how you achieve this if you just have a touchscreen (and no mouse) but I am sure someone can comment below and help with that!

In any case, it is teething trouble – I am so wanting Windows8 to be as good as my Win7 phone (the beautiful Nokia Lumia 800) that I am willing to get shot of my android tablet (ruined earlier this year by an ICS upgrade and now becoming ever more frustrating to use – Acer A100 – great 7″ tab, pre-upgrade, now often close dropping into bin.)

A Surface beckons me with its smooth swipey fingers…but tey’re just too silly expensive right now.

Anyway, the basis for this “quick” post was just to let everyone know that with no driver upgrades or reinstallation, both AudioCore and iCore worked fine.  Whilst I had a suitable setup in place, I made a couple of quick videos just to show you – if you can get past the stunning jumper I had one that day!

AudioCore first...

and iCore…

 

 

 

 

 

iCore Version 2.20 – more dynamic than ever!

With this latest release of iCore, we’re pleased to announce that it now includes the DP548 with some very cool metering and control facilities.  The dynamic EQ screen alone is worth a few words as I doubt you’ll have seen anything like it elsewhere (except maybe in AudioCore but we’re allowed to say that!).

DP548 DEQ in full flow…

Click on that to make it a bit bigger and so see how very cool it really is.  The transfer function graphs at the top show how the band will react to incoming audio like a normal dynamic module – so you can see where the threshold is and how the gain will be manipulated above (or below) this point.

The coloured section built into this graph is actually the metering showing closeness to the threshold – green below it, yellow at it and red when you’re into gain adjustment.  I have to get away from using the word ”reduction” when referring to DEQ – gain can be manipulated to increase or decrease depending on whether the mode is set to cut or boost at the threshold…

The frequency ressponse curve shows each band with a dynamic meter built-in underneath again.  The actual curve is the maximum effect that is to be allowed (this is especially useful when set to ”boost above”  mode – preventing excessive EQ being applied ad infinitium with I would reckon pretty extreme results!).  The coloured ”shadow’ below the curve shows the real time amount of EQ  being applied in real time.

Static screenshots of this don’t really do it justice – the best thing you can do is either buy a DP548 (or at least borrow one and then buy it when you’re suitable amazed) and try it out for yourself, or come to Plasa this year and see it in action for the first time…

We’ll try and get a demo video up on the youtube channel soon and I’ll post a quick message when it’s there.

Before I go on, there’s also a DP548 firmware update to coincide with this release of iCore – this version 1.21 adds an enhanced metering message to improve the response of iCore when it it displaying all this metering – it will work without the firmware update but it’s a lot slicker with it.

So let’s just touch on the other main DP548 new thing you won’t have seen (matrix mode is handled just like the DC1048).  The compressors on the outputs:

DP548 Compressor adjustment with individual channel’s transfer functions and GR meters.

The metering showing closeness to the threshold is handled in the same way as the DEQ bands but the transfer function now also shows the interaction of the soft knee feature in a very useful way.  If the knee is set to ”hard” (0 is hard, 12 is softest) then the transition between below threshold (green) and gain reduction above threshold (red) is marked by a small yellow section on the metering.

As the knee is adjusted to become softer, this is not only reflected in the curve softening around the threshold, but also the sharp change between being above and below the threshold is ”blurred”.  The yellow section of the meter expands to show that gain reduction is now starting below the threshold and the ratio is effectively applied in a ”softer” manner so the full ratio is not reached until well over the threshold.  This visual representation is exactly what’s happening in the audio :o)

The meters show the gain reduction being applied as you would expect.  All in all this is a very worthwhile addition to the iCore armoury of devices it supports and what with the custom panel possibilities using the DP548 it’s worth downloading even if you’ve not got one yet and having a play – it’s free, it’s here, and you can set up custom panel stuff off-line to see how it might work for you.

iCore Version 2.00 Release

It’s gone live today, and it’s got a whole load of new stuff that I thought was worth a quick post about.  You can download a guide to the key new features here if you can’t be bothered to read this on-line:

https://audiocore.wpengine.com/pdfs/icore_v2_quick_guide.pdf

Assuming you’re still with me,  let’s examine the evidence, m’lud.

Firstly, you now get full support for all 4 Series units.  That includes the downloading (so, unit to PC) of presets AND the ability to copy and paste settings from these into DC1048s, so if you’ve a favourite crossover preset from a manufacturer or want to compile a group in your 1048 you can now do this.

4 Series all playing happily together in iCore...

Just in case you’ve not done any copy and pasting, it’s very comprehensive and is also context sensitive – the fancy name for “you get different choices when you click on different things” – but remember it’s a right click on panels to get at this stuff 🙂

Other new big feature is the ability to create your own custom panels.  This is pretty impressive stuff as you’ve basically got “carte blanche” to add as many buttons, knobs, faders, LEDs as you want to a panel and “attach” them to any parameter of any unit anywhere on the system. 

So, you could have a fader that adjust the gain of a low shelf filter on an output of a 1048 (or several outputs if you link controls – more on that later)  – label it “Bass” and you’ve got…a Bass control.  A-MAZ-ING.  Seriously though – the possibilites are vast for custom panels – gain control linked to disparate types of device and even things like the ability to add buttons to bypass individual bands of EQ should that sort of thing take your fancy.

Probably the most useful thing is being able to set up simpler panels (not massive complex ones) for staff of limited knowledge to use.  That’s the polite way of saying, keep the fancy stuff out of the way of the fools who don’t know what they are doing.  “I was just messing about and it all went off”.  So, maybe some gain controls for a few amp channels and a mute that silences everything, and a standby button to put all amps to sleep.

You can even include your own pictures and design new buttons and knobs, should you feel very creative but, as the example below shows , you don’t have to do a lot to come up with a simple serviceable panel that is easy to use and looks a little more bespoke.

Design mode for a custom panel - just a few useful controls so as not to confuse the natives...
Last thing worth mentioning is the ability to link parameters across different units on the system – it’s similar to “Global Ganging” in AudioCore, and also allows these newly created link controls to be used on custom panels, so a single button can be linked to as many mutes (or anything else that toggles) as you want.  Even parameters with different ranges can be linked together (although they do have to be of the same type – you can’t link a frequency on one unit to a gain on another – why would you want to, unless you’re some sort of audio sadist who take pleasure in confusing end users.  Having said that, maybe as you turn up the gain it could turn up the low pass frequency to protect drivers…no no NO!).

The next post won’t be so much of a sales pitch.  😉

Latest iCore Version 1.09 available for download. Form an orderly queue…

This relates to the last post as well, as the main reason for the update is to include new DC1048 firmware that’ll work with both the original and the new DSP platform as mentioned in the said post. 

What do you mean you didn’t read it? 

There is also new firmware included for all MC2 Ti-Series components – the new firmware for the amps and breakouts uses a different comms ID generation algorithm so be aware that when you update any Ti-Series components you’ll have to rescan the system to find everything again.  This only needs to be done once.

My advice would be to make sure before you update firmware in the Ti-Series components, that you go on-line and name each amp/breakout with an identifiable description, rather than the default “No Network Name Has Been Set!” string.  This way, when you rescan, you’ll be able to work out what’s connected where if you’ve used the zones to group devices in physical locations.

Download installer directly here:
https://audiocore.wpengine.com/software/iCore.msi

Remote Interfaces – WiFi, USB, RS485 – where do you start?

Here, actually.  Well, not exactly here, as I’m not going to explain them all again, but there is an updated guide to help you choose the best one for your application.  It covers all the interfaces we stock, with part numbers and shows what you get with each kit.  You can download a copy from the Tech Support section of the site, under the “Remote and Interfaces” section or directly from here:
https://audiocore.wpengine.com/tech-support-docs/Remote_Interfaces.pdf

Now, onto more important things like our sea-faring activities of late… 🙂

New software and InfoComm

As I haven’t made it to Las Vegas, updates to the goings on out there will be limited to the dirt I can stir up on the return of Bill and Richard.  I shouldn’t have to stir too hard 😉

On a more important note, there’s a new version of AudioCore available, a new version of iCore and coupled with that an update ot the DC1048 firmware.  Remember that the DC1048 firmware is now automatically bundled in with iCore so just download that and you’ll be prompted to update your unit(s) next time you go on-line.

AudioCore update is to include a new OEM processor for DAS audio so there’s no desperate need to get it unless you’ve just received a DSP2060A…there are a few minor bug fixes, so have a look at the revision history and update at your leisure.

Does anyone know how to limit the spam comments I am getting on here?  Some more real ones would really make me feel wanted and loved 🙂